Our Price Promise
Price Promise – Best Price Match Guarantee!
We are confident you cannot buy your cruise cheaper.
As you are probably aware Vision Cruise is one of the leading Cruise agents in Australia. Due to the level of business we generate through the major Cruise Lines. We secure the very best possible deals at the earliest times available.
Our promise to you is that we will offer you the most competitive price possible. So make sure you don’t book a Cruise until you’ve spoken to us – or you’ll miss out on all our savings!
If in the very rare instance you receive a cheaper quote, we will do everything we can to match this price, upon receipt of a written quotation supplied within 24 hours of the enquiry.
Conditions of the price promise:
- The cruise must be for the same cruise ship, duration, departure dates, using the same flights, cabin grade, hotels and taxes.
- An offer to price match will only be made if the cruise is available when the comparative costing is presented to us. Should the quotation be a loss leader, or quoted by an agent with the sole purpose of challenging the price promise (i.e. is being quoted at an un-commercial rate) then we reserve the right to refuse to price match.
- To qualify, the lower price must be advertised in Australian Dollars and be available to the general public on an Australian website. Consolidator, charter, group, incentive meeting, convention, industry, and past guest only rates are excluded. The lower rate must be displayed on a public website and must not be available via telephone only, or via a promotional code, or through a closed user group (membership only) website. The Vision Cruise Price Protection is not applicable for international guests.
- Competitors quotes should be on company headed paper.
If you require any further information please email: [email protected]